At Pearls Memory Babies (www.pearlsmemorybabies.com), we are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
What Information We Collect
We collect personal data that you voluntarily provide to us through the following forms:
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- Contact Form: We collect your name, email address, phone number, and any message content you provide.
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- Order Form: When you make a purchase, we collect your name, shipping address, billing address, email address, and phone number. Please note: We use a secure third-party payment processor for all transactions and do not directly store your credit card details on our servers.
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- Newsletter Sign-Up: We collect your email address and, optionally, your name if you choose to provide it.
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- Application for Healthcare Facilities: We collect information relevant to the application process as submitted through the form.
How We Use Your Information
We use the data we collect for the following purposes:
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- To Respond to Inquiries: Data from our Contact Form is used to answer your questions and provide customer service.
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- To Process and Fulfill Orders: Data from our Order Form is used to process your purchase, ship your products, send order confirmations, and provide shipping updates.
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- To Send Newsletters and Promotions: Data from our Newsletter Sign-Up is used to send you our newsletters and promotional emails, if you have opted in to receive them.
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- To Process Applications: Data from the Application for Healthcare Facilities is used to process and review your application.
How We Share Your Information
We share your data with trusted third-party service providers only when necessary to operate our business and provide our services. These include:
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- Email Marketing Services: We use services (like Mailchimp, Constant Contact) to manage our newsletter subscriptions and send emails. Your email address (and name if provided) will be shared with these services.
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- Payment Processors: We use secure payment processors (such as PayPal, Stripe, ect.) to handle your payments. Your payment details, billing, and shipping addresses are shared with them to complete transactions securely.
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- Shipping Carriers: We share your name and shipping address with shipping carriers (e.g., USPS, FedEx, UPS) to deliver your orders.
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- Analytics Services: We may use services like Google Analytics to understand how visitors use our website, which helps us improve our site. This typically involves the collection of anonymized data.
We do not sell, rent, or trade your personal information to others.
Your Rights
You have rights regarding your personal data. You can:
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- Access Your Data: Request a copy of the personal data we hold about you.
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- Correct Your Data: Ask us to correct any inaccurate or incomplete data we hold about you.
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- Delete Your Data: Request that we delete your personal data from our records.
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- Unsubscribe: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly.
To exercise any of these rights, please contact us.
Changes to This Policy
We may update this privacy policy from time to time. We will post any changes on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
